Privacy Policy

Effective date: March 6, 2026

1. Who We Are

Nixy Kids LLC ("Nixy", "we", "us", "our") operates the website nixy.kids. We are registered in Delaware, USA. This Privacy Policy explains how we collect, use, and protect your personal information.

If you have any questions, contact us at hello@nixy.kids.

2. Information We Collect

When you place an order, we collect:

• Your email address — to deliver your song and send order confirmation
• Payment information — processed securely by Stripe; we never store your card details
• Your child's information — name, age, hobbies, and occasion — used solely to create the personalized song

We also automatically collect basic usage data (pages visited, browser type, IP address) through standard web analytics to improve our service.

3. How We Use Your Information

• To create and deliver your personalized song
• To send order confirmation and delivery emails
• To send occasional marketing emails about new products or offers (you can unsubscribe at any time)
• To improve our website and service
• To comply with legal obligations

4. Marketing Communications

By placing an order, you may receive occasional emails from us about new features, promotions, or updates. Every marketing email includes an unsubscribe link. You can also opt out at any time by emailing hello@nixy.kids.

5. How We Share Your Information

We do not sell or rent your personal data. We share data only with trusted third parties necessary to operate our service:

• Stripe — for secure payment processing
• Resend — for transactional and marketing email delivery
• Vercel — for website hosting
• Meta (Facebook) — anonymized event data via Facebook Pixel for advertising purposes

All third parties are required to handle your data in accordance with applicable privacy laws.

6. Children's Privacy

Our service is directed at parents and guardians, not children. We collect limited information about children (name, age, hobbies) solely for the purpose of creating a personalized song. This information is not shared with third parties beyond what is described above, and is not used for any other purpose.

7. Cookies & Tracking

We use cookies and similar technologies (including the Facebook Pixel) to understand how visitors interact with our website and to improve our advertising. You can disable cookies in your browser settings at any time.

8. Data Retention

We retain your order information for as long as necessary to provide our service and comply with legal obligations. You may request deletion of your data at any time by contacting us at hello@nixy.kids.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at hello@nixy.kids.

10. Security

We take reasonable technical and organizational measures to protect your data. Payments are encrypted and processed by Stripe, which is PCI DSS compliant. However, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

12. Contact Us

For any privacy-related questions or requests:
hello@nixy.kids
Nixy Kids LLC, 8 The Green, Suite A, Dover, Delaware, USA